Demystifying Synology NAS: Support, Security, Connectivity, and More

How Long Are Synology NAS Supported?

Synology typically provides support and software updates for their NAS devices for several years after the initial release. The exact duration of support may vary depending on the model and its release date. For specific information regarding the support lifespan of your Synology NAS, you can refer to Synology’s official website or contact their customer support.

Can Synology NAS Be Hacked?

While Synology NAS devices are designed with security in mind, no system is entirely immune to potential security risks. To enhance security and protect your NAS from hacking attempts, follow best practices such as regular software updates, strong password policies, enabling two-factor authentication, and configuring firewalls. Synology also releases security advisories and updates to address vulnerabilities promptly.

Can’t Find Synology NAS on Network?

If you can’t locate your Synology NAS on the network, try the following steps:

1. Check if the NAS is powered on and connected to the network.
2. Ensure that your computer and NAS are on the same network subnet.
3. Use the Synology Assistant utility to scan for and locate your NAS on the network.
4. Verify that there are no network or firewall issues blocking communication with the NAS

Can’t Access Synology NAS?

If you’re unable to access your Synology NAS, consider the following troubleshooting steps:

1. Check network connectivity and ensure the NAS is powered on.
2. Verify that you have the correct username and password for accessing the NAS.
3. Ensure that network sharing settings and permissions on the NAS are correctly configured.
4. Disable any firewall or security software that may be blocking access to the NAS

Can’t Connect to Synology NAS on Windows 10?

If you’re experiencing difficulties connecting to your Synology NAS on Windows 10, try the following:

1. Ensure both your Windows 10 PC and the NAS are on the same network.
2. Check the NAS’s network settings, ensuring it has a static IP or that it’s assigned a consistent IP address through DHCP.
3. Disable any third-party antivirus or firewall software temporarily to see if it’s causing the issue.
4. Try accessing the NAS using its IP address in Windows File Explorer (e.g., \\NAS_IP_Address).

Can I Connect Two Synology NAS Together?

Yes, you can connect two Synology NAS devices together to create a backup or replication setup. Synology provides features like Synology High Availability (SHA) and Synology Active Backup for Business, allowing you to synchronize and replicate data between NAS devices for data redundancy and disaster recovery.

How Does a Synology NAS Work?

A Synology NAS works by providing a centralized storage solution on your network. It consists of hardware components (CPU, RAM, drives) and runs the DiskStation Manager (DSM) operating system. DSM allows you to configure shared folders, set access permissions, install applications, and manage various services like file sharing, backup, media streaming, and more. Users and devices can access the NAS to store, retrieve, and manage data through a web-based interface or network protocols like SMB and FTP.

What Synology NAS Should I Buy?

Choosing the right Synology NAS depends on your specific needs, including storage capacity, performance, and intended use. Consider factors such as the number of users, data storage requirements, and desired features. Synology offers a wide range of NAS models, from compact units for home use to powerful models for businesses. Research and compare models on the Synology website to find the best fit for your requirements. 

How to Set Up a Synology NAS?

Setting up a Synology NAS involves tasks such as hardware installation, initial configuration of the DiskStation Manager (DSM) operating system, creating shared folders, setting up user accounts, and configuring network access. Detailed setup instructions can be found in the user manual provided with your Synology NAS or on the Synology website.

How to Restart a Synology NAS?

To restart a Synology NAS, you can follow these general steps:

1. Log in to the DSM web interface.
2. Go to “Control Panel” > “System” > “Hardware & Power.”
3. Click the “Restart” button to initiate a system restart.
4. Confirm the restart when prompted.

How to Access Synology NAS from Outside the Network?

Accessing your Synology NAS from outside your network involves setting up remote access methods such as QuickConnect, VPN, or port forwarding in your router. QuickConnect is the simplest method provided by Synology for easy remote access. Ensure that you follow security best practices when accessing your NAS from outside the network to protect your data.

How to Reset a Synology NAS Password?

If you forget the admin password for your Synology NAS, you can reset it using the physical reset button on the NAS itself. Consult the user manual or visit Synology’s support documentation for step-by-step instructions on resetting the password.

How to Connect a Synology NAS to a PC?

To connect a Synology NAS to a PC, you can:

1. Ensure both devices are on the same network.
2. Access the NAS using its IP address in Windows File Explorer (e.g., \\NAS_IP_Address).
3. Map network drives to access NAS shared folders easily.

How to Install Synology NAS on a PC?

Installing the Synology NAS operating system (DSM) on a PC is not a typical use case, as DSM is designed for Synology NAS hardware. However, you can explore alternatives like running a virtualized instance of DSM on your PC using virtualization software like VirtualBox or VMware Workstation. Keep in mind that this may not provide the same performance or features as running DSM on Synology hardware.

How to Add Synology NAS to File Explorer?

To add your Synology NAS to File Explorer on a Windows PC, you can use the “Map Network Drive” feature. Follow these steps:

1. Open File Explorer.
2. Click “Computer” or “This PC.”
3. Click “Map network drive.”
4. Select a drive letter and enter the NAS’s shared folder path (e.g., \\NAS_IP_Address\SharedFolder).
5. Check “Reconnect at sign-in” if you want it to connect automatically at startup.
6. Click “Finish” to add the NAS to File Explorer.

In conclusion

Synology NAS devices offer versatile storage and network capabilities, and understanding how to set up, access, and troubleshoot them is essential for maximizing their utility in various scenarios.