📦 Shipping & Delivery Policy

Kickstart Computers
Operated by A L Mckiggan T/A Kickstart Computers
ABN: 31 564 429 203

At Kickstart Computers, we aim to deliver your order as quickly and efficiently as possible.

Delivery Timeframes

  • Typical turnaround time: up to 3 business days, with ~80% of orders delivered the next business day.
  • Projector lamp orders: 3–5 business days within metro/built-up areas; 5–7 business days for rural/regional locations.
  • You will be notified of any delays longer than 7 business days before processing, giving you the option to cancel.

Shipping & Tracking

  • All deliveries are based on product availability.
  • Tracking information will be provided for nearly all orders.
  • We do not ship overseas.
  • A physical address is required (no PO Boxes).
  • An authorised signatory must be available to sign for delivery.

Redelivery

  • If your delivery address is unattended, re-delivery attempts may incur additional charges (depending on courier).
  • We will make contact before shipping to confirm delivery arrangements where possible.

Delivery Issues

  • Goods must be inspected upon arrival.
  • Any damaged or incorrect items must be reported to Kickstart Computers within 24 hours of receipt.
  • If damage occurs in transit, request the courier to sign off and take photos. If they refuse, you may reject the delivery and contact us immediately.
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