📦 Shipping & Delivery Policy
Kickstart Computers
Operated by A L Mckiggan T/A Kickstart Computers
ABN: 31 564 429 203
At Kickstart Computers, we aim to deliver your order as quickly and efficiently as possible.
Delivery Timeframes
- Typical turnaround time: up to 3 business days, with ~80% of orders delivered the next business day.
- Projector lamp orders: 3–5 business days within metro/built-up areas; 5–7 business days for rural/regional locations.
- You will be notified of any delays longer than 7 business days before processing, giving you the option to cancel.
Shipping & Tracking
- All deliveries are based on product availability.
- Tracking information will be provided for nearly all orders.
- We do not ship overseas.
- A physical address is required (no PO Boxes).
- An authorised signatory must be available to sign for delivery.
Redelivery
- If your delivery address is unattended, re-delivery attempts may incur additional charges (depending on courier).
- We will make contact before shipping to confirm delivery arrangements where possible.
Delivery Issues
- Goods must be inspected upon arrival.
- Any damaged or incorrect items must be reported to Kickstart Computers within 24 hours of receipt.
- If damage occurs in transit, request the courier to sign off and take photos. If they refuse, you may reject the delivery and contact us immediately.